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Tipasa Interlibrary Loan Procedures

Completing a loan when it is returned to Knox

When an item we have lent to a borrowing library through Tipasa is returned back to us, we close the request and mark it as complete.

1. Check the item for its Tipasa request slip bookwrap. If there is no bookwrap, check the due date slip in the book for the request ID number.

2. From Tipasa Home, open the request by entering the request ID from the Tipasa bookwrap into the “Search for requests” bar

3. Verify the following information:

  • Title on item matches the title on the bookwrap and the title in the request 

  • Number of volumes/pieces match; if there are multiple volumes/pieces, number of pieces matches the number noted on the Tipasa bookwrap and in the Local ID field in the request

  • Request status is returned

  • If this information does not match, stop processing and give to supervisor

5. Click Checked-in/Complete  A confirmation message appears and the request is complete.

6. Recycle the Tipasa bookwrap.

7. Take item to the circulation desk return drop box

Note: If the item is marked Not Returned, it appears in the left navigation under Returned > Returned but Missing and ages out of the system after 180 days.