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Alma Fulfillment

Policies and procedures for using Alma for Fulfillment activities.

Create Login for Local Borrower in Alma

Before a local or community borrower can log into Knox Primo, the circulation manager must set a password for the borrower. 

1. Login into Alma and search for and display the patron record.

2. In the User Management Information section of the patron record create a password for the borrower. Check the box to "force password change at next login." 

3. Communicate to the patron the information needed for the Knox Primo login (and instructions for logging in -- see below). The local borrower's user ID is the Primary Identifier in the patron record, and the password. 

Local Borrowers: Logging Into Knox Primo

Local (or community) borrowers that do not have Knox email credentials log into Knox Primo using the username and password created for them by the circulation manager.

After a user clicks the Login link to log into Knox Primo, two options are presented and the local borrower must choose "Guest accounts":

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